Interim Group Manager

The client is seeking a strong team leader to manage a team of 25 colleagues focused on Billing. This is a remote team based in Stockholm that is managed from a foreign headquarter. The team is typically a young team recruited out of educational institutions but does have a mix of skills and experience.

Main tasks:

• Manage the billing and invoicing process function in a hands-on capacity
• Lead a team to deliver timely and accurate invoices In line with company policies
• Instill and deliver a first-class customer service mindset
• Oversee more complex internal queries relating to invoicing processes
• Provide project management for billing/invoicing related initiatives including delivery of invoices
• Provide technical guidance and support to team members as required
• Enforce and comply with the documented internal controls surrounding assigned billing/invoicing processes
• Recommend and lead process improvements initiatives within functional area by identifying
• Assist in the creation, gathering and reporting of key performance indicators and review metric information to improve efficiency

To be relevant for the role:

• You have strong team leadership skills, to bring on-site, hands-on leadership to the team and provide senior direction, organization, guidance, and support the team to resolve issues interacting with key stakeholders
• You have excellent interpersonal skills with the ability to interact professionally with personnel at all levels of the organisation
• You have excellent communication skills
• You are a highly professional individual who demonstrates pride in your work
• You have excellent attention to detail and ability to identify and resolve Billing process issues
• You have a self-starter attitude with an ability to work remotely, and independently, interacting with colleagues
• You have an ability to prioritise and work to tight month-end deadlines
• You have solid decision making and problem-solving skills
• ​​You have high proficiency in English
• It’s a merit if you have a good understanding of the OTC process, for example experience of process diagnostics, root cause analysis and process improvement

About the process:

The assignment starts as soon as possible and the estimated length of the assignment is 6 months. We present candidates for the client company at the beginning of week 24. Are you available and the right candidate for the assignment? Apply now!

Responsible recruitment consultant is Roger Grönborg who works with researcher Lisa Jansson.

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